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Refund Policy

Effective February 28, 2026 · Version 1.0

7-day money-back guarantee

Not sure WarPaint DFS is for you? For your first subscription purchase, you may request a full refund within seven (7) days of the initial charge — no questions asked. Email support@warpaintdfs.com from the account's registered email address with the subject line Refund Request and we'll issue the refund within one business day.

The 7-day guarantee applies to your first WarPaint DFS charge only. Weekly renewals are not covered by the no-questions-asked window; cancel before the renewal date to stop the next charge.

Outage credits

If the WarPaint DFS optimizer, live projections pipeline, or lineup CSV export is fully non-functional for more than four (4) consecutive hours during a Sunday NFL slate (kickoff-lock ± 4h either side), all weekly subscribers active at the time of the outage will receive a full refund of that week's $99 charge, credited automatically to the payment method on file within seven (7) business days. Legacy season-pass holders receive a one-week extension of their subscription end date instead of a cash refund.

Outage credits do NOT apply to:

  • Third-party outages (DraftKings, SportsGameOdds, Sleeper, Stripe, Resend).
  • Individual features (e.g., the AI Attack Plan generator) while the core optimizer + projections pipeline remain operational.
  • Scheduled maintenance announced at least 24h in advance.

Weekly renewals

WarPaint DFS bills $99 every 7 days. You can cancel at any time from Account → Subscription; access continues through the end of the week you already paid for and no further charges are made. Completed weeks are non-refundable. Legacy monthly and season subscriptions purchased before the weekly plan keep their original terms until they expire.

Chargebacks

Please email us BEFORE filing a chargeback with your bank. We will make every reasonable effort to resolve billing disputes within one business day. Filing a chargeback without first contacting support results in immediate account suspension until the dispute is resolved, and we reserve the right to charge a $25 dispute-processing fee for any chargeback ruled in our favor.

How to request a refund

  1. Email support@warpaintdfs.com from your registered account email.
  2. Subject: Refund Request
  3. Include the plan you purchased and (if outage-related) the approximate date and hours of the outage you experienced.
  4. We will acknowledge your request within one business day.

Questions?

Email support@warpaintdfs.com — a human reads every message.
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